Emergency plumber
in Belfast.

What's an emergency

When to call us first.

If it's leaking, flooding, or you're without heat in winter, it counts as an emergency for us.

1. 01 Burst or leaking pipework flooding the house.
2. 02 No heating in cold weather, boiler locked out or failed.
3. 03 No hot water for an elderly or vulnerable household.
4. 04 Boiler spilling fumes, gas smell or suspected carbon monoxide.
5. 05 Frozen condensate pipe stopping the boiler firing.
6. 06 Overflowing toilet that won't stop filling.
7. 07 Severe leak from an immersion heater or hot water cylinder.

First steps

Before we arrive.

Five things to do while you're waiting for us. Two minutes of action can save thousands in damage.

1. 01 Turn off the mains water at the stopcock, usually under the kitchen sink.
2. 02 Turn off the boiler at the electrical spur or isolator switch.
3. 03 If you smell gas, leave the property and contact your gas provider's emergency line. NI gas emergency service (Phoenix, Firmus, SGN): 0800 002 001, 24 hours.
4. 04 If safe to do so, bleed any radiators above the fault to relieve pressure.
5. 05 Send us an emergency request, we'll talk you through any further steps while we're on our way.