Emergency plumber
in Belfast.

What's an emergency

When to call us first.

If it's leaking, flooding, or you're without heat in winter, it counts as an emergency for us.

1. 01Burst or leaking pipework flooding the house.
2. 02No heating in cold weather, boiler locked out or failed.
3. 03No hot water for an elderly or vulnerable household.
4. 04Boiler spilling fumes, gas smell or suspected carbon monoxide.
5. 05Frozen condensate pipe stopping the boiler firing.
6. 06Overflowing toilet that won't stop filling.
7. 07Severe leak from an immersion heater or hot water cylinder.

First steps

Before we arrive.

Five things to do while you're waiting for us. Two minutes of action can save thousands in damage.

1. 01Turn off the mains water at the stopcock, usually under the kitchen sink.
2. 02Turn off the boiler at the electrical spur or isolator switch.
3. 03If you smell gas, leave the property and contact your gas provider's emergency line. NI gas emergency service (Phoenix, Firmus, SGN): 0800 002 001, 24 hours.
4. 04If safe to do so, bleed any radiators above the fault to relieve pressure.
5. 05Send us an emergency request, we'll talk you through any further steps while we're on our way.